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Emotion & Behavior Recognition

Technology for Conversational AI

1455342 conversations analyzed up to now

Oliver by Behavioral Signals

Align your applications with the future by adding emotional intelligence to the mix. Emotion AI for Voice is here!

Bring our ground-breaking patented emotion recognition & behavioral signals deep learning AI technology into your development cycle. Whether it’s for a virtual assistant on a mobile phone, on the web, in a car, on a phone or smart speaker, or for a social robot, now all your interactions can benefit from the insights only our internationally acclaimed speech emotion recognition technology can offer. Introduce Emotion AI for Voice through our robust, fast-evolving OliverAPI platform and leverage our off-the-shelf KPIs for unrivalled value. Take advantage of Oliver’s power to capture emotions or behaviors in your data and convert them to actionable intelligence.

Behavioral Signals Deep Learning R&D Awarded Technology

Leverage Conversational Intelligence

Introduce Emotions to your Conversational AI

Introduce Emotion AI for Voice with our robust and fast evolving OliverAPI or let us guide you through our off the shelf KPIs and integration process. Take advantage of Oliver’s power to capture emotions or behaviors in your data and convert them to actionable insights.

Our research-backed, award-winning speech analytics technology measures and quantifies human emotions and behaviors to give you credible, actionable information. Our powerful AI engine analyzes your conversations to help you achieve first call resolution, identify churn and up-sell opportunities, fill in the gaps about the buyer journey and lifecycle, improve reputation through satisfied customers, and improve the performance of sales, support, and success teams.

Discover more about the Oliver API if you’re ready for integration!

Behavioral Signals Prediction Analytics

Discover our Customized KPIs

Need help getting started? Our customized range of KPIs, like agent performance score, agent/customer matching, propensity to buy, or sales enablement and customer satisfaction could be what you need. Discover, with our guidance, how you can apply emotion AI and behavioral signal processing on your conversations —calls, meetings, and all recorded interactions— to measure and improve performance, satisfaction, and predict intent.

Behavioral Signals KPI - Agent Performance Score
Behavioral Signals KPI - Customer Satisfaction
Behavioral Signals KPI - Predicting Intent
Behavioral Signals KPI - Sales Enablement
Behavioral Profile Pairing

Ask us, today, how we can help you step-by-step to leverage your data and deliver actionable insights for your business.

Find Out More

Want to start with ASR and ease into Emotion Recognition?

Oliver ASR+ logo

The One Stop Solution
for ASR + Emotion Recognition

Get started with ASR for your voice data and add emotion recognition and behavioral signals, as you go, and without having to introduce a new technology or platform.

The Oliver ASR+ module includes powerful real-time transcription but also additional capabilities like support for PCI, customized keyword spotting or topic detection.

Get Started with ASR+
Behavioral Signals ASR+ with added Emotion and Behavioral Signals

And when you’re ready, you can dive deeper into Oliver’s core AI capabilities by adding emotion recognition and behavioral signals’ metrics, from voice, without having to move to any other technology solution. Take the dive when you’re ready and understand your conversations by knowing not only what has been said but also how!

We Are Great Partners To Work With

Behavioral Signals SOC II Security

Data Security

Rest assured, your data is safe with us. Ask us about our on-premises solutions and data handling procedures.

Behavioral Signals Highly Customizable

Highly Customizable

We want to work with you and find those use cases that fit your needs. Don’t hesitate to ask us how our solution can enhance your business workflow.

Behavioral Signals Support

Expert Support

Got a question? Our in-house team of engineers is here to help.

So what are you waiting for?

If you’ve got the data we have the smart solution for you!

Contact us now and we will answer all your questions.

Get Started
Behavioral Signals - Get started and win

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