We’ve been recording customer calls for decades. Businesses understand the value of those conversations - both to better evaluate the will of the customer...
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More than ever before, high-quality customer service is a must. With customers willing to spend more money with a company that provides quality service,...
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Emotion AI has advanced rapidly in recent years and is poised for a breakout year in 2020 as applications become more widespread and the...
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For decades, behavioral intent prediction has been the holy grail of business. The more accurately we can predict when someone will act and what...
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It’s no surprise that AI is the current “hot” technology. There are so many amazing ways AI and machine learning are used to...
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Gartner estimated —prematurely— that, by the end of 2019, 20% of all user interactions with smartphones will be through voice user interfaces like Siri....
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By 2022, Gartner predicts that most companies will be valued on their information portfolios instead of their physical assets and earnings. Data is the...
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Artificial intelligence has become an increasingly integral part of our professional and personal lives. It impacts how we get to work in the morning,...
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A happy home is a healthy home. It is the foundation from which we grow, create, and embark on each day/year/generation of life. By...
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The eyes may be the windows to the soul, but they can get deceptively clouded. The face is the proverbial red carpet that we...
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