StartUs Innovation Analysts usually look into emerging technologies and up-and-coming startups working on solutions for industry 4.0. There’s a lot going on in Affective AI and this time it was their prime focus in order to create their Global Heatmap. They analyzed 127 affective computing solutions enabling industry 4.0 applications and focused on 5 promising affective computing startups, including Emotiva, Tawny, Dream Face, Emaww & Behavioral Signals, noting these were the develop 5 top solutions to watch out for.

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Behavioral Signals – Intent Analytics

Nowadays, even machines are capable of understanding user behaviors and adapting to different emotional responses. Affective computing helps machines and systems mimic human emotions based on user inputs to aid in improving the overall customer experience. As a result, emerging companies develop AI algorithms to help machines understand and predict human behavior.

The US-based startup Behavioral Signals provides intent analytics solutions for customer support services. With the help of voice recognition, emotion AI algorithms, and meta datasets, the startup analyzes the tone of a person. This helps organizations to predict and understand tele-caller complaints and improves reputation management.

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