Popi Paraschaki, Author at Behavioral Signals

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Uniphore & Behavioral Signals: Crafting Exceptional CX

June 22, 2022

Uniphore, the leader in Conversational Automation, announced its Unite App Alliance Partner Program in March 2022. The App Alliance program enables value-driven collaboration and...

Customer-Experience-Update-Rana-Gujral-2022

Why Your Contact Center Won’t Survive Without Automation

May 30, 2022

Conversation is the richest, abundantly available source of insight businesses have, and it is designed to be understood easily by humans. But are your contact center practices able...

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EmotionAI & Customer Satisfaction in the Financial Services

March 25, 2022

Fintech Review is an independent online media on a mission to decrypt what is happening in fintech around the world. They interviewed Rana Gujral,...

AI-Mediated-Conversations-can-Improve-Customer-Experience-Retention-Interview-with-Rana-Gujral-from-Behavioral-Signals

How AI-Mediated Conversations Improve Customer Experience

March 9, 2022

"Bringing together the right people for the best conversations". Rana Gujral, CEO at Behavioral Signals, spoke with Tim Walter at the PATHMONK podcast. Though PATHMONK...

The-value-of- emotional-AI-with-Behavioral-Signals-CEO-Rana-Gujral

The Value of AI Mediated Conversations: Behavioral Signals

January 16, 2022

Rana Gujral, CEO at Behavioral Signals, talked to VUX World and Kane Simms about emotion AI and AI-Mediated Conversations and how this technology matches...

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Gartner Report Includes AI-MC as Unique Product in the Market

January 15, 2022

The report reviews Behavioral Signals as a vendor in the Emotion AI Technology space. LOS ANGELES JANUARY 11, 2022 -- A Gartner report titled Competitive...

Artificial Intelligence & Call Quality Monitoring

November 18, 2021

Customer service technology has been largely the same for decades. The means by which customer service agents are measured, calls are analyzed, and data...

This-Week-In-Voice-Podcast-Rana-Gujral-Behavioral-Signals

This Week In Voice TV with Bradley Metrock & Rana Gujral

November 15, 2021

Bradley Metrock, CEO, Project Voice; General Partner, Project Voice Capital Partners, hosts Rana Gujral, CEO of Behavioral Signals at This Week In Voice TV...

How To Increase Customer Satisfaction In Retail Banking

October 30, 2021

Forbes published an article by Rana Gujral, entrepreneur, speaker, investor, "AI Entrepreneur to Watch," according to Inc., and the CEO of Behavioral Signals on "How...

Behavioral-Signals-Social-Workers-and-AI-Rana-Gujral

The Importance of EmotionAI and Voice Tech for Social Work

October 25, 2021

The field of social work is one of the most demanding professions in America, and often one of the most understaffed and underfunded. Especially...

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Author: Popi Paraschaki

Uniphore & Behavioral Signals: Crafting Exceptional CX

Why Your Contact Center Won’t Survive Without Automation

EmotionAI & Customer Satisfaction in the Financial Services

How AI-Mediated Conversations Improve Customer Experience

The Value of AI Mediated Conversations: Behavioral Signals

Gartner Report Includes AI-MC as Unique Product in the Market

Artificial Intelligence & Call Quality Monitoring

This Week In Voice TV with Bradley Metrock & Rana Gujral

How To Increase Customer Satisfaction In Retail Banking

The Importance of EmotionAI and Voice Tech for Social Work

Emotion and Behavioral AI technology via Voice

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