EmotionAI & Customer Satisfaction in the Financial Services
March 25, 2022
Fintech Review is an independent online media on a mission to decrypt what is happening in fintech around the world. They interviewed Rana Gujral,...
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Author: Popi Paraschaki
How AI-Mediated Conversations Improve Customer Experience
March 9, 2022
"Bringing together the right people for the best conversations". Rana Gujral, CEO at Behavioral Signals, spoke with Tim Walter at the PATHMONK podcast. Though PATHMONK...
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The Value of AI Mediated Conversations: Behavioral Signals
January 16, 2022
Rana Gujral, CEO at Behavioral Signals, talked to VUX World and Kane Simms about emotion AI and AI-Mediated Conversations and how this technology matches...
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Gartner Report Includes AI-MC as Unique Product in the Market
January 15, 2022
The report reviews Behavioral Signals as a vendor in the Emotion AI Technology space. LOS ANGELES JANUARY 11, 2022 -- A Gartner report titled Competitive...
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Artificial Intelligence & Call Quality Monitoring
November 18, 2021
Customer service technology has been largely the same for decades. The means by which customer service agents are measured, calls are analyzed, and data...
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This Week In Voice TV with Bradley Metrock & Rana Gujral
November 15, 2021
Bradley Metrock, CEO, Project Voice; General Partner, Project Voice Capital Partners, hosts Rana Gujral, CEO of Behavioral Signals at This Week In Voice TV...
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How To Increase Customer Satisfaction In Retail Banking
October 30, 2021
Forbes published an article by Rana Gujral, entrepreneur, speaker, investor, "AI Entrepreneur to Watch," according to Inc., and the CEO of Behavioral Signals on "How...
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The Importance of EmotionAI and Voice Tech for Social Work
October 25, 2021
The field of social work is one of the most demanding professions in America, and often one of the most understaffed and underfunded. Especially...
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Can Voice AI have Emotional Intelligence?
October 25, 2021
Inside VOICE is part of the VOICE Summit, the world's largest voice tech event. Hosted by Keri Roberts, it interviews some of the top...
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The Importance of Sentiment Analysis Behind Voice Tech
October 25, 2021
The VoiceFirst Roundtable is VoiceFirst.FM’s weekly news podcast hosted by Bradley Metrock and part of the VoiceFirst.FM podcast network. The podcast examines the emerging...
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