2 Ways Behavioral AI Can Help You Improve your Revenue Recovery Efforts [WEBINAR]
Description of webinar:
Let’s face it. We’re living in unprecedented times and no one can predict what’s in store for all of us in the coming months. It is safe to say, though, that a global recession is imminent and, if the last financial crisis is any indication, we can expect a significant resurgence of non-performing loans.
The good news is that behavioral AI can help banks increase revenue recovery and restructuring rates, at a lower cost and less effort. Using behavioral AI, to reach a desired outcome with a customer can lead to more meaningful conversations and higher customer satisfaction.
Join Nassos Katsamanis, VP of Engineering at Behavioral Signals, and host, Aris Karanikas, VP, Sales & Business Development, for our webinar – “2 Ways Behavioral AI Can Help You Improve your Debt Repayment Efforts” where you’ll learn best practices for your contact centers and how to swiftly get back on the road to recovery. Discover how you can benefit from the use of Behavioral AI to optimize your revenue recovery restructuring efforts.
You will learn…
— How AI can transform your contact center with real actionable insights
— How you can achieve direct results with up to a 20% increase in revenues
— Lower costs by requiring 7.6% fewer calls for the best result
— Why Behavioral AI is privacy compliant with no transcription involved
Who Should Watch:
Directors, VPs, SVPs, Senior Credit Officers, Senior Loan Officers, Senior Collection Officers, Commercial Lenders, Retail Lenders, Loan Review Personnel, Credit Administration Personnel, Collection Strategy Officers, Digital Product Officers, Innovation Officers
This Webinar ran on Thursday, May 7, 2020, at 2 p.m. PT.
For any questions regarding the webinar please contact Vicki Kolovou at vicki [at] behavioralsignals.com
Webinar Details
Date: May 7th
Time: 2pm PT
Duration: 1 hour
Where: Zoom Webinar (expired)
Cost: Free
Host: Aris Karanikas
HOST
Aris Karanikas
Head of Business Development
Aris Karanikas is heading Behavioral Signals’ Business Development efforts. He brings over 20 years of experience in formulating business strategy and policy and in successfully penetrating markets and maintaining accounts for both corporations and start-ups all over the world. Empathy and an intuitive understanding of the customer’s pain or problem, have been essential to his forming long-lasting partnerships and ensuring customer success.
Participant
Nassos Katsamanis
VP of Engineering
Nassos is Behavioral Signals’ tech lead and is based in Athens, Greece where he works with a global team of engineers. He is devoted to building cutting edge technologies into the company’s products and turn them into profitable real world solutions for our clients.
Nassos has conducted extensive research in behavioral signal understanding, working on his postdoc with Shri Narayanan at USC, LA. Before that, he received the Diploma in ECE (with highest honors) and Ph.D. degree from the National Technical University of Athens (NTUA) in Greece. After his postdoc at USC, and 3 years thereafter, he was a Research Scientist at the Robotic Perception and Interaction Unit of Athena RC in Greece, working on (distant) speech recognition, gesture recognition, deep learning, audio saliency estimation and multimodal signal processing.
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