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Technology

Behavioral Signal Technologies is about patented artificial emotional intelligence, about analyzing human emotions, understanding behaviors, and estimating Key Performance Indicators. This intelligence is built on deep computational models uniquely crafted based on our profound understanding and expertise in behavioral signal processing and cognitive modeling, and trained on hours and hours of annotated audio data.

“The question is not whether intelligent machines can have any emotions, but whether machines can be intelligent without any emotions.” - Marvin Minsky, (Minsky, The Society of Mind, 1988)

Our AI is built on deep computational models based on our unique expertise in behavioral signal processing and cognitive modeling. We have been developing our core infrastructure for decades and we keep iterating based on our experiences with customers which helps us  to solve the complex challenges that real businesses face. But more importantly, it’s not just us tooting our own horn – we have the awards to back our claims – see awards

 

Our analytics engine can tell you who is speaking when (speaker diarization), what is being said (speech-to-text), and “how you say it!” — based on voice properties but also on the specific choice of words –. Most importantly, it can tell you how all these matter to your business: is your client satisfied and willing to buy? is the call meeting quality standards? place your question here.

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